Privacy Policy

At Zed Jackets, we follow thorough and reliable privacy guidelines so that every customer can shop feeling secure about their personal data. This policy explains what information we collect when you place an order, how we protect it, and the limited ways it is used. If anything here is unclear, our customer care team is happy to explain it.

Customers Personal Details

When you place an order, the order form asks for the personal details we genuinely need to fulfil it — such as your name, delivery address, phone number and email address. We ask for this information for one practical reason: so your order can be prepared correctly and delivered to your exact address without delay or confusion.

The Security and Protection for Personal Information

Your personal information is treated as private. The details you share with us are passed only to the shipping companies involved in delivering your order, and only to the extent they need them to complete that delivery. Your information is stored securely in our database and is not sold or handed over for unrelated marketing.

How Do We Secure The Data?

No member of our team has access to your account or card details. When you pay, your card and PayPal details are passed securely — using SSL (Secure Sockets Layer) technology — to the payment gateway provider, where they are handled within the provider's own secure database. This separation means sensitive payment data never sits in the hands of our staff.

User Satisfaction

This privacy policy applies to the data gathered from customer orders, and it exists for one purpose: your satisfaction and peace of mind. We collect only what an order requires, we protect it as described above, and we use it only to serve the customer who shared it with us.

Contact Our Sales Agent / Customer Care

If you have any query or concern about the security of your order or your personal information, please contact our sales agent or customer care team. You can reach us by email at info@zedjackets.com or by phone at +1 (813) 492-5817, and we will answer your questions about how your order is kept secure.

Note

Please note that import duties, taxes and customs fees for your country are payable by the customer. If a shipment is held by customs, it is the customer's responsibility to clear the shipment and complete any steps customs requires.